Refund & Cancellation Policy
1. Retainer
All retainers are non-refundable.
2. Cancellations
If you cancel your booking, the retainer will be retained as compensation for the reserved time.
3. Rescheduling
You may reschedule your session once with at least 48 hours’ notice. Additional reschedules may incur a fee.
4. Refunds
Refunds are not provided once the session has taken place.
5. Satisfaction
Due to the artistic nature of photography, refunds are not provided based on personal preference or subjective opinion.
6. Photographer Cancellation
If the photographer must cancel due to unforeseen circumstances, you will be offered either:
- A rescheduled session, or
- A full refund of payments made
7. Late Arrival / No-Show
Late arrivals may result in reduced session time. No-shows are non-refundable.